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Frequently Asked Questions

1. Will hyperTracker work for all my marketing campaigns?
2. How it is able to track users if I'm not adding anything to any other pages except for the sale confirmation page?
3. Do I get free support for using hyperTracker if I have a problem?
4. What browsers does hyperTracker work with?
5. Can I use this system with any website?
6. I keep getting asked to log back in. What's wrong?
7. Do you have any restrictions on using the service?
8. What is Duplicate Protection and how does it work?
9. How can I use my tracking with SSL Secure sites?
10. Why should I use hyperTracker instead of any other tracking engine?
11. What is a subcampaign and how can I use it to my benefit?
12. How do I create a subcampaign?
13. What is Quick Target?
14. How do I use the Query String?
15. How do I can use SHORT tracking url with my own domain name?
16. Is there the ability to delete selected clicks/sales/actions?
17. How can I disable counting my own test sales/clicks?
18. Cost of one click is various for my pay-per-click campaign - how can I count total campaign cost properly?
19. How can I count sales/actions without using <IMG ...> code?
20. Do I need to create integration HTML code for each of my campaign?
21. Do I need to create a campaign for each of my products?
22. How to track sales of more than one product?
23. Is there any possibility to track clicks using <IMG ...> code instead of Tracking URL?
24. How to provide access to specified campaign only for other persons (i.e. my affiliates or customers)?
1. Will hyperTracker work for all my marketing campaigns?

2. How it is able to track users if I'm not adding anything to any other pages except for the sale confirmation page?
There is a special technique called 'cookies', which recognizes the user even if he closes the browser and opens it again after few days. It assigns the user to the campaign (i.e. to the banner he clicked on) and even after some time has passed,will identify him when he is placing an order. This way you don't have to insert the code into all of your pages - one short snippet of code inside the confirmation page is enough!
3. Do I get free support for using hyperTracker if I have a problem?

4. What browsers does hyperTracker work with?
hyperTracker has been designed to work with any browser that's capable of handling forms and tables. In other words, it doesn't matter whether you use Internet Explorer, Netscape, Mac browsers, WebTV, AOL or anything. It's a completely automated online service that requires no downloads, no plugins and no special browsers. It will work with any computer connected to the 'net.
5. Can I use this system with any website?
As long as your website doesn't promote any illegal or discriminatory material, you may use hyperTracker to track your website. Our service is adult-site friendly too.
6. I keep getting asked to log back in. What's wrong?
Our system was built with security in mind. Therefore, if your login remains inactive for more than 300 minutes, you will be asked to log-in to the private area to restart your session. This ensures that a long period of computer inactivity doesn't leave your account open to prying eyes. If the problem
7. Do you have any restrictions on using the service?
The only restriction we have is that you must not associate hyperTracker in any way with promoting by means of spam. We simply do not tolerate it. Any spam complaint that arises from the use of a hyperTracker URL will be subject to a $500 cleanup fee and possible further legal action.
8. What is Duplicate Protection and how does it work?

9. How can I use my tracking with SSL Secure sites?
To use hyperTracking with an SSL SECURE webpage you need to slightly alter the integration code generated on the "Create HTML Code" page. The integration code automatically uses http://hypertracker.com/, alter the code to read https://secure.hypertracker.com before placing it on your web page.
10. Why should I use hyperTracker instead of any other tracking engine?
HyperTracker offers more features for less. A full comparison to other popular tracking engines is available for your review here.
11. What is a subcampaign and how can I use it to my benefit?

12. How do I create a subcampaign?

13. What is Quick Target?

http://hypertracker.com/go/mrgold/campaign/sub/http://anotherzip.com


14. How do I use the Query String?

http://creditcardpaymentsite.com/buy.cgi?product=PRODUCT_NAME&price=PRICE

http://creditcardpaymentsite.com/buy.cgi

http://hypertracker.com/go/mrgold/payment/?product=PRODUCT_NAME&price=PRICE


15. How do I can use SHORT tracking url with my own domain name?

<? header('Location: http://www.hypertracker.com/go/user/banner3/'); ?>

#!/usr/bin/perl
print 'Location: http://www.hypertracker.com/go/user/banner3/'."\n\n";

<% Response.Redirect "http://www.hypertracker.com/go/user/banner3/" %>

<HTML><HEAD>
<META HTTP-EQUIV="REFRESH" CONTENT="1; URL=http://www.hypertracker.com/go/user/banner3/">
</HEAD></HTML>


16. Is there the ability to delete selected clicks/sales/actions?
You can delete selected events manually. What you have to do is click "Show logged information" on your "Campaign details" page, choose the checkboxes next to entries you want to delete, and click "Delete" button below the results table.
17. How can I disable counting my own test sales/clicks?
If you don't want to count clicks/actions/sales every time when YOU are accessing one of your confirmation pages, you can exclude your IP number from counting! Choose 'exclude hosts' from the 'your account' menu, enter your IP address and test your website.
18. Cost of one click is various for my pay-per-click campaign - how can I count total campaign cost properly?

http://hypertracker.com/go/user/overture:0.32/

http://hypertracker.com/go/mrgold/overture:0.13/goldmine/
http://hypertracker.com/go/mrgold/overture:0.21/money/
http://hypertracker.com/go/mrgold/overture:0.45/cash/
http://hypertracker.com/go/mrgold/overture:0.44/marketing/


19. How can I count sales/actions without using <IMG ...> code?

http://hypertracker.com/link/user/paymoney:0.03/1/http://paymoney.com?aff=123

<IMG SRC="http://hypertracker.com/count.php?
user=user&name=paymoney&sales=1&description=
&value=0.03&protection=default"
BORDER="0" HEIGHT="1" WIDTH="1" ALT="">


20. Do I need to create integration HTML code for each of my campaign?
No. You should put only one HTML snippet (unless you have more than one products) and it will track results of all your campaigns
21. Do I need to create a campaign for each of my products?
No. Remember, that campaign is not tied to a specific product, but to the specific advertisement. So you need to create a campaign for each of your advertising (banners, email signature, etc.), but not for each of your product. Product orders are tracked with integration code.
22. How to track sales of more than one product?
To track sales of more than one product, you need to place a HTML integration snippet for each of your products, with the name, description and price for this specific product. Remember, that on the confirmation page there should be only snippets for products which have been actually sold in the current order! This often needs some basic programming skills, so the HTML code is generated dynamically, depending what was ordered by customer. If you are using a shopping cart, ask your webmaster if he is able to create a confirmation page with list of currently ordered products. Without it, you will be unable to properly track sales from shopping cart engine.
23. Is there any possibility to track clicks using <IMG ...> code instead of Tracking URL?

<IMG SRC="http://www.hypertracker.com/view/USER/CAMPAIGN/SUBCAMPAIGN" BORDER="0" WIDTH="1" HEIGHT="1">


24. How to provide access to specified campaign only for other persons (i.e. my affiliates or customers)?





 


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